How to Use InsideOut Coaching in Call Centers
Employees are the fundamental cornerstone of a call center, and the high turnover rate indicates just how difficult engaging employees can be. Engagement comes from a fulfilling culture.
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Stressed Out Employees Are a Big Problem—Here's What You Can Do About It
42% of workers said workplace stress was bad enough to make them leave their jobs. Workplace stress is taking a big toll on your employee engagement and retention. Find out what you can do about it.
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4 Ways to Show Employee Appreciation
Employee turnover costs an average of $15,000 per worker and a lack of appreciation is the main driver of employee turnover. Showing appreciation encourages employees to stick around.
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Ownership. How to Transform Compliance into Commitment
While people may comply with what we want, they commit to what they want. And commitment makes all the difference. Accountability is only the first step. Coaching creates ownership.
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6 Scary Stats about Employee Engagement (and 6 things you can do about it)
There’s no one-and-done solution to employee engagement. Check out these scary stats about employee engagement and then read on for original research about what you can do to engage your top talent.
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What Do Millennials Really, Really Want?
Are millennials all that different from any other generation? Maybe. This blog highlights 3 key differences between millennials and other workers and the shifts you need to make to attract them.
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3 Big Benefits of Building a Coaching Culture
Your company hires great people, so why do you need to build a coaching culture, too? Consider these benefits of a coaching culture and you’ll be wondering why everyone isn’t doing it.
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4 Sneaky Great Leadership Lessons from Michael Scott
The Office connected with people in part because of the well-meaning but bumbling boss, Michael Scott. We can all learn from our mistakes, but it's better when we can learn from others.
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Faith and the Power of "I Can Do It."
When you get down to it, most coaching mistakes are a result of the Faith or belief of the coach. Belief drives behavior. Learn more about improving coaching behaviors in this excerpted blog post.
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Is Coaching Just For Millennials?
Millennials are just like everyone else. They’re just more comfortable vocalizing what everyone else has thought at some point in their career. Catering to millennials may help everyone.
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3 Additions that Will Improve Workplace Productivity
Worried about falling productivity? You should be. Productivity has a direct impact on business success and profitability. Read on to evaluate how 3 productivity solutions could fit in your org.
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Engaging Employees: Near, Far, Wherever They Are
Use these 5 actionable tips to ensure your remote workforce understands their contribution to the organization—a key element of employee engagement.
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4 Feedback Tips Millennials Already Know
One of a manager’s most important traits is their ability to provide feedback. Unlike other generations, millennials embrace feedback. Discover 4 things millennials know that make it more comfortable.
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