7 Essential Coaching Behaviors_IOD_Mar2017

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2 © 2017 InsideOut Development. All rights reserved. 7 Essential Behaviors for Better Coaching Conversations Coaching drives results. Having spent all my adult life (and half of my teenage years) involved in coaching of one sort or another I should be more specific: good coaching drives results. When coaching is not done well you don't just get the same results, you actually risk getting worse results. There are seven essential behaviors, that in my experience, leaders can do that will allow them to be great coaches. THE 7 ESSENTIAL COACHING BEHAVIORS: Believe in performers' greatness Act as a mirror Create a context of possibility Get clear about responsibilities Create a safe environment Help bring focus Become comfortable with uncertainty Today coaching is recognized as the #1 talent management best practice, and is now as regularly practiced in the workplace as it has always been in sports and music. Leaders who consistently implement these seven essential coaching behaviors will begin to have better coaching conversations, and make a meaningful difference in business. In this article, we will define and explore each of these behaviors and show how every leader can become a stronger coach through the implementation of each one. 1 | Believe in performers' greatness Effective coaches believe that their coachees have untapped greatness within them; their intention is to free up that greatness. There is much research showing that what we believe about the people we coach is a key driver of their performance—it's often called the Pygmalion Effect1. What a coach pays attention to creates their beliefs and what a coach believes, drives and filters what they pay attention to. These create what are called self-reinforcing loops. So if the coach believes their coachee has talent, they are more likely to bring it out and vice versa. It's a statement of the obvious, but if we don't believe that our coachee has untapped greatness why would we waste both their and our time trying to coach them? 2 | Act as a mirror When we comb our hair in the morning, we look in a mirror in order to have an accurate perception of what we are doing. In order to know whether we have an accurate perception of our own thinking and/or behavior, we need a mirror. Great coaches serve as a mirror for the coachee by providing objectivity to help them more accurately observe their own thinking and behavior. They use words and phrases such as, "My perception is…," or "How it shows up to me is…". The coachee is then better able to know whether what they think they are doing is what they are actually doing. 3 | Create a context of possibility One person's "noise" is another person's inspirational music. Art that looks inspirational to one person, looks "blah" to someone else. Cricket arouses the passion of sports fans in countries such as England, India, and Pakistan and bores Americans to death. People act based Self-Reinforcing Loops: A self-supporting process in which what you pay attention to influences your beliefs and conversely, what you believe influences what you pay attention to. ATTENTION BELIEFS

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