7 Essential Coaching Behaviors_IOD_Mar2017

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4 © 2017 InsideOut Development. All rights reserved. 7 Essential Behaviors for Better Coaching Conversations while they are each important, the most important one is focus because it drives every thing we do. It's what separates our good days from our bad days at any level of performance. When we are focused, we do things well whether it's solving a problem, having a tough conversation, or playing golf. When we are focused, our minds are quiet and undistracted. Focus is the driver of human performance, and great coaches help their coachees discover what's important to focus on and how to sustain that focus over time. 7 | Become comfortable with uncertainty Effective coaching gets past symptoms and addresses root causes. It will help a coachee become aware of and test the underlying assumptions that drive their view of the world and therefore their behavior. This often results in coaching discussions that go in directions that neither the coach nor the coachee anticipated. Then the coachee becomes more aware of the preferences and biases that are driving their actions. Great coaches are comfortable with the uncertainty that goes with not knowing where the path of a coaching conversation might lead and what the discussion might reveal. There are, of course, many more things that great coaches do. But these seven behaviors have stood out to me as being present in all the great coaches I have seen, whether they were sports coaches, music coaches, or leadership coaches. My invitation to you is to think about which of these behaviors you might begin implementing to have better conversations, to create more of an impact, and improve your abilities as a leader and as a coach. 1. Pygmalion effect From Wikipedia, the free encyclopedia. The Pygmalion effect, or Rosenthal effect, is the phenomenon in which the greater the expectation placed upon people, the better they perform. The effect is named after Pygmalion, a play by George Bernard Shaw. The Performance Wheel ™ The four factors that impact human performance are Knowledge, Faith, Fire, and Focus. Focus is the most important because it drives the other three. v1.1 ABOUT THE AUTHOR Alan Fine is an internationally sought after performance innovator, the co-creator of the widely recognized GROW® Model, and pioneer of the modern-day coaching movement. In addition to his work in human performance, Alan is also a New York Times Bestselling Author, keynote speaker, and well-respected business executive and professional athlete coach. He has dedicated the past 35 years to helping people from all walks of life elevate their performance and unlock potential. Alan's work has significantly impacted the organizational culture and business results of companies like IBM, NASA, Honeywell, GAP, and Coca-Cola and touched the lives of athletes such as Davis Cup tennis star Buster Mottram, and PGA golfers Phillip Price, David Feherty, Colin Montgomerie, and Stephen Ames. Alan's thought leadership on the nature of performance and the art of coaching for performance improvement includes his New York Times Bestselling book, You Already Know How to Be Great, as well as numerous other research articles and publications. To learn more about Alan and his breakthrough message, visit

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