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Coaching Culture: More Leaders Coaching More Often

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1 Coaching Culture: More Leaders Coaching More Often | My fascination with performance improvement has put me face-to-face with people from many walks of life, all trying to find their best selves. Often, when people want to close the gap between current performance and desired performance they turn to a coach. Done well, coaching can change lives and deliver peak performance. More organizations are embracing coaching as a performance management solution. One study showed that training alone increased productivity by 22.4 percent, while training plus coaching increased productivity by 88 percent. However, organizations get stuck when creating a culture of coaching, and making coaching count where it matters most. What can be done about it? Clearly, coaching has a big impact on performance, Yet, many internal coaching programs falter, and thus organizations are not reaping the full benefits of more leaders, coaching more often, for more business impact. Why? Because leaders lack an easy process for coaching, can't easily identify coaching opportunities, and aren't recognized, held accountable, and rewarded for coaching. Why aren't more leaders coaching? The answer is simple—changing cultural behaviors is always a challenge. Take Three Quick Steps In building a coaching culture there are three critical elements that cause coaching programs to stick: Provide a simple coaching process for leaders Coaching conversations can be difficult, especially when emotions are involved. Having a simple coaching process (conversation map) to follow can simplify the world of a leader and accelerate the performance of individual contributors and the entire team. A coaching process must be simple enough to use often, and when under pressure. It should also enable people to use or organizae their knowledge and skills. To gain leader buy-in and organizational adoption, any coaching process must be easy to use, highly transferable, and make a noticeable impact. Spot the everyday opportunities Coaching is an ongoing conversation that helps people get from where they are to where they want to go. These conversations boost the speed and accuracy of decisions (Decision Velocity™), which leads to actions that generate the desired results. Chances to improve Decision Velocity are everywhere. Some decisions are large enough to be recognized easily as coaching opportunities, like devising a three-year strategy. But, others by Alan Fine | InsideOut Development Founder and President Coaching Culture MORE LEADERS COACHING MORE OFTEN One study showed that training alone increased productivity by 22.4 percent, while training plus coaching increased productivity by 88 percent. 1 2

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