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Decision Velocity: A Target for Coaching

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1 Decision Velocity: A Target for Coaching | The pace of social and technological change is probably faster now than it has been at any time in history, and it shows no sign of slowing down. As economies become more global, people in organizations have more to do in less time. They have to live with the prospect of reorganization, right-sizing, and the changes in the social contract that often go with these initiatives. The consequence is that both individuals and organizations have to be more responsive and flexible than ever before. They have to take action more and more rapidly in order to stay in touch with a market that changes at an ever-faster rate. The Changing World: A New Game This new "game" compounds the impact of organizational inertia. In the dictionary, inertia is defined as the "indisposition to change." Organizational inertia is made up of the combined interference (the mental and organizational noise that colors our perceptions, creating different points of view) of the people in the organization. At best these different views promote diversity and creativity; at worst they lead to resistance and more inertia. One indicator of interference is a gap between how people think they perform or behave and how they actually perform or behave. The more interference that is present, the more inertia the organization experiences. Inertia generates interference, interference generates inertia. It's a vicious cycle. Closing the Performance Gap Keeping an organization performing is a constant battle. Every organization is trying to overcome its inertia, to gain momentum, and to become more productive. This battle with inertia means there is constant change—change that people often resist, deny, and frequently become angry about. Ultimately, everyone in the organization wants higher performance. This occurs at its highest levels in spite of resistance to change when people are clear what their team or personal goals are; understand the business outcome that their team or personal goals contribute to; and ensure that each task they do supports these goals. by Alan Fine | InsideOut Development Founder and President Excerpted from Coaching for Leadership, with the permission of the publisher, JosseBass Pfeiffer. Decision Velocity: A Target for Coaching

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