© 2016 InsideOut Development. All rights reserved.
THE CHALLENGES
• Northern Tool + Equipment (NTE) is committed to cultivating new
leadership from within. While this has proven to be a successful
succession strategy, it also creates challenges.
• Managers who were previously individual contributors suddenly find
themselves responsible for leading their peers
• The company sought to equip managers who are in a leadership role
for the first time with the essential skills they need to get work
done at NTE
THE SOLUTIONS
• The Learning and Development department created the Management
Basics Program (MBP), a leadership program targeted to new
managers and supervisors
• The MBP empowers program participants to conduct coaching
conversations, attract and hire the right people, lead through change
and transition, and manage employee performance
• The Learning and Development department introduced InsideOut
Coaching as an integral piece of this leadership program and the
Leadership Boot Camp Program, a leadership program targeted to
seasoned managers and directors
THE RESULTS
As a result of using InsideOut Coaching in its leadership programs, the
company observed:
• An overall increase in productivity as program participants learn to
problem solve without relying on their managers and supervisors
In addition, employees who completed the MBP:
• Gained a greater understanding of their current
coaching effectiveness
• Increased the quality of coaching conversations with their
direct reports
• Cultivated a new coaching relationship with a Leadership Boot Camp
graduate to continue development and on-the-job growth
CLIENT
Success Story
InsideOut Coaching gives managers
a common leadership language. It
empowers them to lead others and
unleash their team's potential to
achieve business goals.
—Mary Anderson
Manager, Learning and Development
insideoutdev.com
Coaching that works.
ORGANIZATION:
Northern Tool + Equipment
HEADQUARTERS:
Burnsville, Minnesota
EMPLOYEES:
3,500
WEBSITE:
northerntool.com
INDUSTRY:
Heavy Equipment
Manufacturing and Retail
Northern Tool + Equipment is a
family business that takes pride in
its ability to equip people with the
tools to tackle tough challenges. We
strive to build lasting relationships
and promote a fun and unique
Northern experience.
