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1 The Unintended Outcomes of Unconscious Bias Coaching that works. HR leaders have a problem. Team managers can't reliably rate their employees. Only one third of employees who score high in their performance reviews are actually the organization's top contributors. A CEB SURVEY FOUND THAT 90% of HR leaders don't believe manager reviews result in accurate information. 1 Managers are people, and all people are subject to bias. It's based in the human brain's instinct for cognitive efficiency. The human brain is the world's fastest pattern recognition machine. But we don't always get it right and sometimes this leads to bias. Unfortunately, this can significantly impact the validity of performance reviews and lead to bad data and bad decisions. Bias is the primary reason that HR ends up with useless data on employee performance. The Idiosyncratic Rater Effect The idiosyncratic rater effect is the amalgamation of the various biases that impact performance reviews. 1 "Is the Annual Performance Review Dead?" SHRM, 2015

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