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Coloplast Medical Devices Case Study

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INSIDEOUT DEVELOPMENT CASE STUDY Coloplast, Inc. increased employee engagement and retention by more than 75% with InsideOut Coaching Introduction This case study of Coloplast, Inc. is based on a December 2019 survey of InsideOut Development customers by TechValidate, a 3rd-party research service. "InsideOut Development has provided a framework for our leadership and their teams to have a common language when working through sticking points and achieving the ambitious goals that are set for them." "The benefits do not stop at just a framework and tools, it really does change culture." "InsideOut Development makes the coaching conversation part of daily interaction, provides tools and resources for several different scenarios that may come up that require coaching, and makes the process easy and straightforward." "InsideOut Development's coaching model and tools drive key performance metrics for my team." " Challenges The business challenges that led Coloplast, Inc. to evaluate and ultimately select InsideOut Development: Top purchasing drivers for investing in InsideOut Development: More effective coaching by managers and leaders Greater performance and communication through coaching conversations Better success in building a coaching culture Creating a shared language for performance improvement Implementation of a coaching mindset to drive performance/bench strength/engagement Use Case The key features and functionalities of InsideOut Development that Coloplast, Inc. uses: Departments that utilize InsideOut Development methodologies/programs: Sales Marketing Executive/Leadership Team Customer Service How they measure coaching success at their organization: Improved employee satisfaction Improved work culture Improved managerial confidence Decreased turnover Increased employee engagement survey scores Increased 1:1 consistency More specific business objectives Results Coloplast, Inc. achieved the following results with InsideOut Development: Key benefits realized since working with InsideOut Development: Improved quality of performance management conversations Faster and more accurate decision-making Improved comfort levels among managers and supervisors leading difficult conversations Greater employee ownership of outcomes Increased goal achievement Improvement realized in the following areas since working with InsideOut Development: Employee engagement: more than 75% Retention: 50-75% Specific team performance metrics: 50-75% Internal promotions: 0-25% Manager-employee conversations: more than 75% Realized an impact immediately after implementing InsideOut Coaching. Strongly agreed that InsideOut Development is easily adaptable and delivers exceptional customer service to meet their organization's needs. Representatives found that InsideOut Development's coaching approach and tools are easy to apply. Company Profile Company: Coloplast, Inc. Company Size: Large Enterprise Industry: Health Care About InsideOut Development InsideOut Development turns managers into leaders by making it easy to have effective coaching conversations that develop and focus people. Their coaching framework empowers coaches to align teams and spark ownership of outcomes. Learn More: InsideOut Development ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Source: Adam Raatz, Corporate Training Manager, Coloplast, Inc. Validated Published: Jan. 22, 2020 TVID: A46-F41-294 Research by

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