Case Studies

Federal Government Agency Case Study 3

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INSIDEOUT DEVELOPMENT CASE STUDY A federal government agency increased goal achievement with InsideOut Development. Introduction This case study of a federal government is based on a December 2019 survey of InsideOut Development customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality. "InsideOut's coaching approach and tools are easy to apply." "The theory is put into useful, actionable tools that make coaching accessible to busy managers. The workshop is interactive and gives managers time to delve into the tools and consider their experiences with coaching and being coached." "Managers are more likely to have difficult conversations since they have the tools to use. In turn, employees own their own problems and are less likely to "lay" problems at their managers feet. Employee accountability for solutions and performance is increased." "InsideOut Development's coaching model and tools drive key performance metrics for my team." " Challenges The business challenges that led the profiled organization to evaluate and ultimately select InsideOut Development: Top purchasing drivers for investing in InsideOut Development: More effective coaching by managers and leaders Greater performance and communication through coaching conversations Better success in building a coaching culture Creating a shared language for performance improvement Use Case The key features and functionalities of InsideOut Development that the surveyed organization uses: Departments that utilize InsideOut Development methodologies/programs: All managers throughout our organization, regardless of department/function. How they measure coaching success at their organization: Improved work culture Improved managerial confidence Increased 1:1 consistency Results The surveyed organization achieved the following results with InsideOut Development: Key benefits realized since working with InsideOut Development: Improved comfort levels among managers and supervisors leading difficult conversations Increased number of meaningful conversations between managers and employees Greater employee ownership of outcomes Increased goal achievement Improvement realized in the following areas since working with InsideOut Development: Employee engagement Retention Specific team performance metrics Internal promotions Manager-employee conversations Realized an impact immediately after implementing InsideOut Coaching. Strongly agree that InsideOut Development is easily adaptable and delivers exceptional customer service to meet their organization's needs. Organization Profile The organization featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies. TechValidate stands behind the authenticity of this data. Organization Size: Federal Industry: Government About InsideOut Development InsideOut Development turns managers into leaders by making it easy to have effective coaching conversations that develop and focus people. Their coaching framework empowers coaches to align teams and spark ownership of outcomes. Learn More: InsideOut Development ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Source: TechValidate survey of a Federal Government Validated Published: Jan. 22, 2020 TVID: 853-C4B-CE3 Research by

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