Case Studies

Local Government Department Case Study

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INSIDEOUT DEVELOPMENT CASE STUDY A state/local government agency saw a 75% improvement in manager-employee conversations with InsideOut Development Introduction This case study of a state & local government is based on a December 2019 survey of InsideOut Development customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality. "InsideOut Development's coaching model and tools drive key performance metrics for my team." "InsideOut Development's coaching approach and tools are easy to apply." " Challenges The business challenges that led the profiled organization to evaluate and ultimately select InsideOut Development: Top purchasing drivers for investing in InsideOut Development: More effective coaching by managers and leaders More consistent and meaningful career development dialogue Greater performance and communication through coaching conversations Better success in building a coaching culture Creating a shared language for performance improvement Implementation of a coaching mindset to drive performance/bench strength/engagement Use Case The key features and functionalities of InsideOut Development that the surveyed organization uses: Departments that utilize InsideOut Development methodologies/programs: This is a requirement for all supervisors in every business or support line. Results The surveyed organization achieved the following results with InsideOut Development: Key benefits realized since working with InsideOut Development: Improved quality of performance management conversations Improved comfort levels among managers and supervisors leading difficult conversations Increased number of meaningful conversations between managers and employees Greater employee ownership of outcomes Increased goal achievement Improvement realized in the following areas since working with InsideOut Development: Employee engagement: 0-25% Retention: 0-25% Manager-employee conversations: more than 75% Realized an impact immediately after implementing InsideOut Coaching. Organization Profile The organization featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies. TechValidate stands behind the authenticity of this data. Organization Size: State & Local Industry: Government About InsideOut Development InsideOut Development turns managers into leaders by making it easy to have effective coaching conversations that develop and focus people. Their coaching framework empowers coaches to align teams and spark ownership of outcomes. Learn More: InsideOut Development ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Source: TechValidate survey of a State & Local Government Agency Validated Published: Jan. 22, 2020 TVID: F89-955-191 Research by

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