Case Studies

Mid-size Retail Company Case Study 2

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INSIDEOUT DEVELOPMENT CASE STUDY A medium enterprise retail company is seeing InsideOut Coaching change the nature of conversations Introduction This case study of a medium enterprise retail company is based on a December 2019 survey of InsideOut Development customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality. "Inside Out Coaching provides leaders with a solid foundation in coaching skills to help them change the nature of their coaching conversations and bring out the potential in their team. The resources help reinforce their new learned behaviors in an easy to use way. The entire approach is designed to not just increase knowledge, but to really promote behavioral change – in one day." "InsideOut Development has changed the nature of conversations between leaders and their direct reports, which is promoting the empowerment of ideas and higher levels of engagement, productivity, and innovation." "InsideOut Development's coaching model and tools drive key performance metrics for my team." "InsideOut Development's coaching approach and tools are easy to apply." " Challenges The business challenges that led the profiled company to evaluate and ultimately select InsideOut Development: Top purchasing drivers for investing in InsideOut Development: More effective coaching by managers and leaders More consistent and meaningful career development dialogue Greater performance and communication through coaching conversations Better success in building a coaching culture Implementation of a coaching mindset to drive performance/bench strength/engagement Use Case The key features and functionalities of InsideOut Development that the surveyed company uses: Departments that utilize InsideOut Development methodologies/programs: Leaders across the organization who lead other leaders How they measure coaching success at their organization: Decreased turnover Increased employee engagement survey scores More specific business objectives Results The surveyed company achieved the following results with InsideOut Development: Improvement realized in the following areas since working with InsideOut Development: Employee engagement Retention Specific team performance metrics Internal promotions Manager-employee conversations Realized an impact within the first year after implementing InsideOut Coaching. Agree that InsideOut Development is easily adaptable and delivers exceptional customer service to meet their organization's needs. Company Profile The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies. TechValidate stands behind the authenticity of this data. Company Size: Medium Enterprise Industry: Retail About InsideOut Development InsideOut Development turns managers into leaders by making it easy to have effective coaching conversations that develop and focus people. Their coaching framework empowers coaches to align teams and spark ownership of outcomes. Learn More: InsideOut Development ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Source: TechValidate survey of a Medium Enterprise Retail Company Validated Published: Jan. 22, 2020 TVID: DAC-4C7-5BD Research by

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