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Ryan Companies Case Study

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INSIDEOUT DEVELOPMENT CASE STUDY Ryan Companies US implemented InsideOut Coaching across the organization to drive culture change. Introduction This case study of Ryan Companies US, Inc. is based on a December 2019 survey of InsideOut Development customers by TechValidate, a 3rd-party research service. "InsideOut Development's coaching approach and tools are easy to apply." "It's an easy-to-understand tool that is extremely effective and powerful." " Challenges The business challenges that led Ryan Companies US to evaluate and ultimately select InsideOut Development: Top purchasing drivers for investing in InsideOut Development: More effective coaching by managers and leaders Implementation of a coaching mindset to drive performance/bench strength/engagement Use Case The key features and functionalities of InsideOut Development that Ryan Companies US uses: Departments that utilize InsideOut Development methodologies/programs: Managers with at least one direct report How they measure coaching success at their organization: Improved employee satisfaction Improved work culture Improved managerial confidence Decreased turnover Increased employee engagement survey scores Results Ryan Companies US achieved the following results with InsideOut Development: Key benefits realized since working with InsideOut Development: Improved quality of performance management conversations Improved comfort levels among managers and supervisors leading difficult conversations Improved employee engagement/satisfaction Increased number of meaningful conversations between managers and employees Experienced greater employee ownership of outcomes Improvement realized in the following areas since working with InsideOut Development: Employee engagement: 25-50% Retention: 25-50% Specific team performance metrics: 25-50% Internal promotions: 25-50% Manager-employee conversations: 25-50% Realized an impact within the first few weeks after implementing InsideOut Coaching. Agree that InsideOut Development is easily adaptable and delivers exceptional customer service to meet their organization's needs. Company Profile Company: Ryan Companies US, Inc. Company Size: Medium Enterprise Industry: Construction About InsideOut Development InsideOut Development turns managers into leaders by making it easy to have effective coaching conversations that develop and focus people. Their coaching framework empowers coaches to align teams and spark ownership of outcomes. Learn More: InsideOut Development ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Source: Patricia Krug, Human Resources Director, Ryan Companies US, Inc. Validated Published: Jan. 22, 2020 TVID: 8F5-BDD-DCC Research by

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