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Logicalis Group Case Study

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INSIDEOUT DEVELOPMENT CASE STUDY Logicalis Group improved manager-employee conversations by more than 75% since working with InsideOut Development. Introduction This case study of Logicalis Group is based on a December 2019 survey of InsideOut Development customers by TechValidate, a 3rd-party research service. "InsideOut Development's coaching model and tools drive key performance metrics for my team." "InsideOut Development's coaching approach and tools are easy to apply." "InsideOut Coaching promotes and increases the quality of conversations between managers and employees." " Challenges The business challenges that led Logicalis Group to evaluate and ultimately select InsideOut Development: Top purchasing drivers for investing in InsideOut Development: More effective coaching by managers and leaders More effective cross-functional communication Implementation of a coaching mindset to drive performance/bench strength/engagement Use Case The key features and functionalities of InsideOut Development that Logicalis Group uses: Departments that utilize InsideOut Development methodologies/programs: Sales Accounting IT Marketing Customer Success Executive/Leadership Team Customer Service How they measure coaching success at their organization: Improved managerial confidence Decreased turnover Increased employee engagement survey scores Results Logicalis Group achieved the following results with InsideOut Development: Key benefits realized since working with InsideOut Development: Improved quality of performance management conversations Improved comfort levels among managers and supervisors leading difficult conversations Increased retention Improvement realized in the following areas since working with InsideOut Development: Employee engagement: 25-50% Retention: 50-75% Specific team performance metrics: 25-50% Internal promotions: 50-75% Manager-employee conversations: more than 75% Realized an impact within the first 1-3 months after implementing InsideOut Coaching. Agree that InsideOut Development is easily adaptable and delivers exceptional customer service to meet their organization's needs. Company Profile Company: Logicalis Group Company Size: Medium Enterprise Industry: Computer Services About InsideOut Development InsideOut Development turns managers into leaders by making it easy to have effective coaching conversations that develop and focus people. Their coaching framework empowers coaches to align teams and spark ownership of outcomes. Learn More: InsideOut Development ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Source: Cyl Lin, Human Resources Director, Logicalis Group Validated Published: Jan. 22, 2020 TVID: 3CA-827-257 Research by

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