The Horns Effect

The Horns Effect occurs when you focus on a negative trait and allow that to overshadow the many positive traits a person may have. See how the Horns Effect can sabotage performance reviews in this video.

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The Halo Effect
The Halo Effect

The Halo Effect occurs when our impression of someone is skewed by one positive trait. See how the Halo Eff...

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Accountability or Ownership
Accountability or Ownership

Accountability creates compliance, but ownership creates commitment. Commitment transforms performance and ...